ETECH SECRETS

etech Secrets

etech Secrets

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the center and soul of our Firm is our folks. We’re a team of mission-driven engineers with a passion for purposeful innovation and collaboration to solve elaborate true-globe challenges for our clients. we have been always on the lookout for like-minded talent!

Be open and attentive to reliable coaching, get an active role in performance scheduling and target location.

along side Sr. coach and Assistant education leader, troubles prepared and oral warnings and or reprimands to agents for offenses as outlined in the employee handbook. 

the opportunity to think with your feet in a fast-paced surroundings in which messages more than chat and e mail arrive fast and furious

Etech has unfold to three nations around the world, with 7 U.S areas, a single nearshore, and two offshore. With over a hundred and sixty million voice interactions, 40 million chat & email interactions, and 54 million excellent monitoring evaluations per annum, Etech has the pliability and scalability to companion with businesses of all sizes. 

The ability to multi-job answering various chats/phone calls and navigating efficiently amongst both mediums.

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encounter Doing the job as A part of a collaborative staff - we work with each other to verify consumers have the ability to use our products and services with none difficulties and superb encounter is presented through every conversation. 

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the chance to Consider on the toes in a quick-paced atmosphere the place messages over chat, contact and e mail occur quickly and furious;

satisfy the specialists who generate benefit for our shoppers. From biotech life sciences to IT automation and production, our groups are very skilled across a lot of verticals.

perform intently While using the sales workforce to transition certified potential customers for more engagement and conversion.

the chance to multi-job answering various website chats/phone calls and navigating smoothly involving each mediums. 

working experience Functioning as Section of a collaborative group - we get the job done alongside one another to be certain clients can use our services with no problems and exceptional experience is delivered through every conversation.

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